Delivery Policy

THE CELEBRATION STATION LTD accepts no liability for failed or cancelled deliveries where payment has not been received in full prior to the event.
Earliest delivery time is 10:00 am, latest delivery time is 12:00 pm.
The reserved space for setting up the equipment must already be clear prior to delivery. We will arrange to arrive 1 – 2 hours prior to the booked time of the event to set up depending on equipment booked.
If no one is at the address of the event at the agreed time or we are unable to get in contact with the Customer, THE CELEBRATION STATION LTD reserves the right to cancel the entire booking, at the Customer’s cost.
It must be fine weather for our soft play equipment to be set up outdoors on flat dry ground, under a suitable covered area, e.g., marquee or awning protecting it from the weather such as but not limited to rain, strong winds, sun fade.
Our Bouncy Castles can only be set up outside in fine weather, and on dry grass for safety reasons. THE CELEBRATION STATION LTD considers fine weather conditions to be sunny or overcast, or mild winds not exceeding 28km/hr or 15 knots.
It is the Customer’s responsibility to have a wet weather back up venue as no refund will be offered unless cancelled due to bad or unsafe weather conditions (see our full Terms and Conditions for further information). The Customer may be required to pay redelivery charges.
The Customer agrees to notify THE CELEBRATION STATION LTD at least 24 hours prior to the agreed delivery time of event of any changes to the venue address unless there are extenuating circumstances. In this instance it will be case-by-case basis at our discretion. The Customer may be required to pay redelivery charges.
There is a delivery charge of $2.50 per KM this covers set up and pack down travel costs
This is calculated by using the distance from our storage In Glen Innes to your event address