Safety Guidelines

We want you and your guests to have the ultimate party experience!

Soft Play & Bouncy Castles

  • At all times children must always be supervised by an adult.
  • Shoes must be removed before use. For hygiene purposes we encourage the use of socks.
  • No pushing, shoving or rough play on the equipment that could result in injury.
  • No food or drink allowed on equipment.
  • No sharp objects are to be taken onto any equipment including high heels.
  • No face paint, silly string, streamers, glitter, or colour markers or pens of any kind on equipment.
  • No water pistols, water balloons or any other kind of water source including a hose allowed on or near equipment.

Soft Play

  • Under 8 years of age only on all soft play equipment
  • No climbing on or over fencing

Bouncy Castles

  • No climbing on or over walls inside and outside of the bouncy castles.
  • Consider separating groups of patrons who are larger or more boisterous from other vulnerable patrons.
  • The wearing of eyewear is not recommended.
  • If it rains continuously or becomes windy exceeding 28 km/hr or 15 knots. At 28km/hr, wind raises dust and loose paper; small branches move in the wind. Then remove all patrons from the Bouncy Castle before turning off the blower to prevent unauthorised use, until such time as the wind speed declines.
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See our full Terms and Conditions for further information.