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Terms & Conditions of Hire
The Celebration Station Ltd
This is a simple guide to our key terms. Please read our full Terms & Conditions at checkout for complete details.
Booking & Payment
- A 50% deposit is required to secure your booking (non-refundable).
- The remaining balance + 25% security deposit must be paid at least 14 days before your event.
- Bookings within 7 days must be paid in full upfront.
Security Deposit
- A 25% security deposit is required.
- It will be refunded within 7 days after your event, if equipment is returned clean and undamaged.
Changes & Cancellations
- Changes are not allowed within 14 days of your event.
- Cancelling with more than 14 days’ notice: refund (excluding deposit).
- Cancelling within 14 days: no refund (credit may be offered).
- Bad weather: 12-month credit issued if unsafe to proceed.
Delivery & Setup
- You must provide a safe, clear, and suitable setup area.
- Bouncy castles must be set up on flat, dry ground.
- Delivery fees apply (based on distance).
- Public holiday bookings incur a 15% surcharge.
Your Responsibilities
- You are responsible for the equipment from delivery to collection.
- You must cover costs for any damage, loss, or theft.
- Do not:
- move the equipment
- attach or modify anything
- use water on or near equipment
Safety
- Adult supervision is required at all times.
- Follow all safety rules provided.
- Do not use in rain or strong wind (over 28 km/h).
- Do not overload the equipment.
Our Responsibilities
- We provide clean, safe, and compliant equipment.
- If we can’t deliver due to events outside our control, we will:
- offer an alternative, or
- provide a full refund
Important
- You must obtain any required council or site permissions.
- Equipment cannot be sublet or used commercially without approval.
Your Rights
Your rights under New Zealand consumer law (CGA & Fair Trading Act) always apply.
✅ By booking with us, you agree to our full Terms & Conditions at checkout.
